FrontDeskCollect 30-day pilot
One brand. 30 live days. $2,000 flat. Cancel anytime.
FrontDeskCollect works the past-due list your team never gets to. It syncs overdue invoices, expired cards, and lapsed memberships from ServiceTitan, follows up by email, text, and phone on the sequence you design, and hands anything sensitive back to your people. Every outcome writes back to ServiceTitan. The pilot proves it on one brand, on your own numbers, in 30 live days.
- One brand
- 30 live days
- $2,000 flat
- Cancel anytime
What the pilot includes
Setup, your sequence, 30 live days, and a scored review.
01
Setup
We connect ServiceTitan for one brand and pull the aging slice you choose, for example the 60-plus bucket under a dollar cap. No IT lift on your side.
02
Your sequence
You design and approve every email, text, and call script, and the cadence, before anything goes out. Outreach runs in your brand's name.
03
30 live days
Email, text, and phone follow-up on the pilot list. Sensitive accounts route to your team, not the machine.
04
Write-back
Every contact and outcome lands in ServiceTitan.
05
Reviews
A 15-minute check-in each week and a results review on day 30 against the scorecard we set at kickoff.
The terms
Plain terms, on one screen.
- Scope
- One brand, one ServiceTitan tenant, the aging slice you choose.
- Pilot fee
- $2,000, flat, one time. Covers setup, 30 live days, and the results review. No separate onboarding fee.
- Timeline
- Kickoff call, then two weeks to live. Your 30 days start on the first live day.
- Cancel
- Anytime. We stop outreach the same day. No further charges.
- After the pilot
- Continue at $1,000 per month for the pilot brand. No fee to convert. Add brands anytime at $1,000 per month per brand.
Guardrails built into the product
- Reg F-aligned rules enforced in code: contact frequency caps, dispute and pending-reply holds, and do-not-collect rules applied before any dial.
- TCPA quiet hours follow the customer's own area code.
- Card numbers are captured by phone keypad only. They never reach the AI, the transcript, or the logs.
Full detail on the security and compliance page.
How we measure it
You set the target. We report against it on day 30.
At kickoff we agree the scorecard together: dollars recovered from the pilot list, accounts resolved, cards updated, memberships renewed, escalations handled by your team, customer complaints (target zero), and hours your team did not spend dialing. You set the recovery target on your own projection.
To start
Four things, then we go live.
- A signer for the pilot order.
- ServiceTitan access for the pilot brand.
- The aging slice, an escalation contact, and your do-not-contact list.
- Script approval. Then we go live.
Why trust the voice
The engine earned its way to outbound.
Before it made a single collections call, this engine handled 8,712 live customer calls across three brands over nine months, booked 1,201 jobs, finished 94.9 percent with zero issues, and 99.4 percent of callers never knew it was AI. Your past-due customers are the same people who wave at your trucks. If it does not sound like your brand, do not buy it.
- 8,712
- Live calls handled
- three brands, nine months
- 1,201
- Jobs booked
- 67.2% adjusted booking rate
- 94.9%
- Zero-issue rate
- across all production calls
- 99.4%
- Callers who never knew
- it was AI on the line
Production results from the same voice engine running inbound across three ServiceTitan home-services brands over nine months. Inbound execution proof, not collections recovery claims.
Pilot FAQ
The questions finance asks before a pilot.
Is there a free trial?
No. The pilot is the trial, and it is paid: $2,000 flat for setup, 30 live days, and the results review. A paid pilot gets a real aging slice, real scripts, and a real scorecard, which a free sandbox never does.
What counts as one brand?
One ServiceTitan tenant. A multi-brand platform picks the brand it wants to prove first. Brands added after the pilot run at $1,000 per month per brand.
What happens on day 31?
You decide. Continue at $1,000 per month for the pilot brand with no conversion fee, add brands, or stop.
Can we cancel during the pilot?
Yes, anytime. We stop outreach the same day and there are no further charges.
Who talks to our customers?
The AI does, in your brand's name, on the sequence and scripts you approved. Sensitive accounts, disputes, and anything the rules flag route to your team, not the machine.
Book the kickoff
Book the kickoff, or a 30-minute projection call first.
Bring the aging report for the brand you want to prove. We set the scorecard, the slice, and the sequence on the call. The spreadsheet is yours either way.
Prefer a new tab? Open the calendar · Or email josh@frontdeskpro.ai