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For garage door companies on ServiceTitan

The 24/7 garage door answering service that books the job into ServiceTitan

A door that will not open with the car inside is a same-day job if someone answers, and a lost customer if nobody does. FrontDeskPro answers every call 24/7, books the service or install into ServiceTitan against your live capacity, and writes the outcome back. Nine months in production across garage-door, HVAC, and plumbing brands: 8,712 calls answered and 1,201 jobs booked.

Book a demoHear a real call the AI booked

Real production proof

Nine months live. Here is what it booked.

8,712
Live inbound calls handled
across three brands, nine months live
1,201
Jobs booked across the portfolio
67.2% adjusted booking rate
478
Bookings captured after hours
139 of them between 9pm and 6am
480K
Revenue captured
across three brands in nine months
99.4% of callers never knew they were talking to AI94.9% zero-issue rate across all 8,712 calls

Production results from FrontDeskPro inbound across three ServiceTitan home-services brands (garage door, HVAC, and plumbing) over nine months.

More than an answering service

A garage door answering service that books same-day, not someday.

Garage door customers call the moment the door fails and book with whoever offers a time first. A message-taking service turns that into a callback race you lose. FrontDeskPro books the visit into ServiceTitan during the call, on the real schedule, and writes the caller's description of the problem to the job so the tech arrives with the right parts in mind.

The calls a garage door shop gets

Built for the calls that fill a garage door schedule.

01

Door will not open or close

Same-day demand gets booked into the slots you actually have, on your rules for what counts as urgent and when to overbook a full day.

02

Broken springs and cables

The AI books the service visit, captures what the caller saw and heard, and writes it to the job so the tech knows what to bring.

03

Opener repairs and installs

Repair and install visits are booked as the job types you define, with the right time block, and existing customers are recognized by phone number.

04

New door estimates

Estimate visits get booked, not deferred. Notes and disposition write back to ServiceTitan so your sales team starts from the real conversation.

05

The evening surge

Homeowners find the broken door when they get home. The AI takes every evening and weekend call so those jobs land on tomorrow's board instead of in voicemail.

After hours

The garage door business runs on after-hours calls.

In production, 478 of the 1,201 jobs booked came from after-hours calls, and 139 of those were booked between 9 pm and 6 am. Every one would otherwise have been a voicemail, and a garage door customer with a car stuck inside does not wait for a callback.

Read the full nine-month case study →

How it works with ServiceTitan

Three steps from first ring to a job on the board.

  1. 01

    Connect ServiceTitan and set the playbook

    We connect your tenant, load your business units, job types, zones, and arrival windows, and encode your dispatch judgment into a call playbook. White-glove setup, playbooks, and QA are included in the price.

  2. 02

    The AI answers voice, SMS, and web chat, 24/7

    Every call is answered around the clock. The AI recognizes existing customers by phone number, sees their history and memberships, books against live capacity, and hands off to your team with the full conversation when a call needs a person.

  3. 03

    Every outcome writes back to ServiceTitan

    Bookings, call summaries, notes, and dispositions for calls that did not book all land on the ServiceTitan record. Playbooks are versioned and compared on booking rate, with automatic rollback when a change hurts bookings.

ROI calculator

What are your missed calls worth?

Drag the inputs to see what after-hours and overflow calls are worth for one shop. Illustrative only, and we run the real numbers against your call volume on the demo.

$12K

Revenue recovered per month

$145K

Revenue recovered per year

12x

Return on the $1,000/mo plan

Run these numbers on a demo

What it costs

Starting at $1,000 per month per brand.

No onboarding fee, no platform fee, and no per-minute fee in the base model. White-glove setup, playbooks, and QA are included. Portfolios with many brands can buy the platform as an owned asset instead.

See pricing

Operator FAQ

The questions garage door operators ask first.

Does the AI book garage door jobs into ServiceTitan or take a message?

It books the visit into ServiceTitan itself, with the right customer, job type, and capacity slot, then writes the summary and notes back to the job. A message taker leaves the scheduling, and the customer, waiting.

Can it book same-day service when the schedule is tight?

Yes, on your rules. FrontDeskPro encodes your dispatch judgment for what counts as urgent, which jobs to overbook into a full day, and what to offer when there is no slot. Those rules run on every call.

Will callers know they are talking to AI?

Almost never. Across 8,712 production calls, 99.4 percent of callers never knew they were talking to AI. When a call needs a person, the AI escalates with the full context.

What does it cost for one garage door company?

FrontDeskPro starts at $1,000 per month per brand, with no onboarding fee, no platform fee, and no per-minute fee in the base model. White-glove setup, playbooks, and QA are included.

How fast can a garage door shop go live?

Quickly, once your ServiceTitan connection and call playbooks are set. Most shops start with a measured pilot on real call volume, prove the booking rate, and expand from there.

Other trades

Keep reading

Playbooks and answers for ServiceTitan operators.

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See it run against real ServiceTitan data.

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Prefer a new tab? Open the calendar · Or email josh@frontdeskpro.ai